Terms of Service

Intellectual Property
All content published and made available on our Site is the property of Elizabeth Evan and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Sale of Services
These Terms and Conditions govern the sale of services available on our Site.

We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.

The following services are available on our Site:

• Email Marketing;
  
• Influencer Marketing;
  
• SEO;
  
• PPC Ad Management;
  
• Social Media Ad Management; and
  
• Social Media Account Management.
  

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

You agree that Elizabeth Evan may use details, statistics, campaigns, their content, results and other for use of our own marketing materials. We will do our best to eliminate personal details where applicable.

Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Subscriptions
Your subscription will automatically renew unless paid for with cryptocurrency. You will be notified before your next payment is due.

To cancel your subscription, please follow these steps: Subscriptions are flexible on a 30 day basis and require a 30 day notice for cancellations.

Payments
We accept the following payment methods on our Site:

• Credit Card;
  
• PayPal;
  
• Debit;
  
• Direct Debit; and
  
• Cryptocurrency (Bitcoin).
  

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Right to Cancel and Receive Reimbursement
If you are a customer living in the United Kingdom or the Eurpoean Union you have the right to cancel your contract to purchase services from us within 14 days without giving notice. The cancellation period:

To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at hello@elizabethevan.com, talk to your agent, or by post at 46 Park Place, Leeds, West Yorkshire, LS1 2RY. You may use a copy of the Cancellation Form, found at the end of these Terms and Conditions, but you are not required to do so.

• Goods or services, other than the supply of water, gas, electricity, or district heating, where the price depends upon fluctuations in the financial market that we cannot control and that may occur during the cancellation period;
  
• Services that the customer has requested for the purpose of carrying out urgent repairs or maintenance;
  
• Newspapers, magazines, or periodicals, except for subscriptions to such publications; and
  
• Accommodation, transport of goods, vehicle rental services, catering, or services related to leisure activities, if the contract includes a specific date or period of performance.
  

We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement.

Refunds
Refunds for Services
We provide refunds for services sold on our Site as follows:

• Services can be cancelled and fully refunded if cancelled with at least 48 hours before the services were scheduled to be provided.
  
  Refunds cannot be given on expenses that involve any 3rd party, this includes, but is not limited to: Ad spends on search engines and social media websites such as Facebook and Google, fees for content creators (unless said creator agrees to the refund) custom software’s and their licenses purchased specifically for the use of your service required, the service costs of freelance partners.
  
  Elizabeth Evan offers no guarantee, assurance or warranties on our services and therefore cannot offer refunds based on undesirable results or any other reason.
  
  All services offered are at The Clients own risk and Elizabeth Evan assumes no liability for any loss of financial investment, or any other loss.
  
  Examples include, but are not limited to:
  
  We can’t force Google, Facebook or any other ad platform or publisher to list or show your ad in any particular position, rank, or order;
  
  We can’t make people see, notice, view or watch your ad, listing, offer, services or product;
  
  We can’t compel people to like your ad, listing, offer, services or product even if they do see it;
  
  We can’t make them click on the ad or the link if they see or like it;
  
  Once they click, we can’t make them like your website or anything they see on it;
  
  We can’t prevent them from leaving your website;
  
  We can’t make them accept your offer, product or service in any way, including opt-ins, calls, contacts or purchases, even if they have seen it and liked it;
  
  Most importantly of all, even if someone gets this far, and likes and wants whatever you have to offer them: we can’t make them pay you;
  
  Marketing, Advertising and Business, in general, are risky endeavors.
  
  The Client has the right to a full refund if Elizabeth Evan fails to provide the requested service by the agreed start date, providing the refund was requested and the services had not already started within this time frame.
  
  We do not offer refunds on projects where The Client is responsible for the failure of the project. This includes but is not limited to:
  
• Failing to provide any materials needed for the project in a timely manner, such as account access and branding materials.
• Poor/lack of communication.
• Website downtime
  
  Any set-up fees that have been charged are non refundable under any circumstances.
  
  Once labour has began on a project, it cannot be refunded. If The Client has paid upfront for additional services which have not yet been started, for example a six month ad campaign that was cancelled on the second month, the remaining 4 months can be refunded.
  
  Chargebacks:
  
  We normally ask for a client’s credit card or payment info so that we can charge the client’s card for services provided or we may also send an invoice so that you can pay from your end. Claiming that you didn’t provide your card info or that you are not aware of such charges is illegal and fraudulent.
  
  If any chargeback or payment dispute is caused by the client to a bank or credit card company, then client services and/or projects will be suspended and in some cases, all work will be undone (reversed) without notice. Furthermore, the amount of the chargeback fee will be issued to the client (to recover any fees passed on to us by the credit card company).
  
  In addition, any outstanding balances accrued as a result of the chargeback(s) will have to be paid in full before we restore service, deliver any files, or commence any work.
  
  PLEASE CONTACT US TO ADDRESS ANY BILLING ISSUES AND WE WILL GLADLY HELP YOU.
  
  Requesting a chargeback or opening a dispute for a valid charge from us is fraud. Chargebacks are never a legal or appropriate means of obtaining a refund. All disputes will be challenged by our lawyers with sufficient evidence from our records.
  
  Exceptions:
  We reserve the right for management to make exceptions and issue refunds or credits at their sole discretion only.
  

Consumer Protection Law
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability
Elizabeth Evan and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Elizabeth Evan and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the Country of England.

Additional Terms

• Any content, IP or other media provided by Elizabeth Evan for use of The Clients services remain the property of Elizabeth Evan, and by using our services The Client is granted the rights to use said property for commercial use, for the duration of the paying contract until it is terminated by either party. The material includes but is not limited to:
  Copy
  Logos & Images
  Videos
  Scripts
  
  If The Client wishes to continue use of any of Elizabeth Evan’s IP, media, content or other after they discontinue use of our services, The Client must obtain a license for rights to use these. To obtain a license, talk to an agent about licensing, or email Hello@elizabethevan.com. Any media provided by the client shall remain their IP, even if modified by us at the clients request.
  

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

08000 541160
hello@elizabethevan.com
46 park place, Leeds, West Yorkshire, LS1 2RY

You can also contact us through the feedback form available on our Site.

Cancellation Form

If you want to cancel your contract of sale with us you may use this form and email or post it back to us at the address below.

To: www.elizabethevan.com
Address: 46 park place, Leeds, West Yorkshire, LS1 2RY
Email: hello@elizabethevan.com

I hereby give notice that I cancel my contract of sale of the following goods or services:
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Ordered on: ______________________________________

Received on: ______________________________________

Customer name: ______________________________________

Customer address: ____________________________________________________________________________

Signature (only required if you are returning a hardcopy of this form):

______________________________________

Date: ______________________________________

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